These are unprecedented times, and like many organizations, we are adapting because of the COVID-19 pandemic. The health and safety of our employees and members remains our top priority. Some of our programs and services are temporarily closed, others are available virtually so that we can continue to support your wellness through these trying times. Check-out our Updates for Members during COVID-19 page for more information.

COVID-19 has been affecting our daily lives on so many fronts, notwithstanding our finances, health care and working conditions. Here’s some information that might be helpful to you, your family or friends.

Family Information Line

We continue to support our military and their families by providing information, referrals and virtual counselling.  We’re here for you 24/7. Any time. Any reason.

Call 1-800-866-4546
00-800-771-17722 (international)

SISIP Financial 

While many of our locations are open with reduced hours, we continue to offer our services remotely.

We are practicing social distancing, only ONE VISITOR is allowed in our SISIP Financial office at one time. Thank you for your cooperation and patience.

Please contact your local SISIP Financial Branch or the SISIP Financial Client Centre at 1-800-267-6681.

CANEX.ca is Open for Business

We are committed to bringing you the best possible online shopping experience. For a limited time, kindly enjoy free shipping on all orders. We anticipate some delays in receiving your order. Thank you for loyalty and understanding. Shop 24/7 at CANEX.ca

Some CANEX locations remain open providing grocery and convenience store products. Click here for temporary store hours and closure.

Fitness & Rec: Staying active

Following the lead of the local Base or Wing Commanders, we’ve temporarily suspended fitness, recreation and sports activities. However, that doesn’t mean you can’t stay active. Check out your local PSP Facebook page or DFIT.ca.

Also, carefully read the new conditions of FORCE Evaluation delivery in response to COVID-19.

Canadian Defence Community Banking / BMO: Financial Relief Program

BMO, the Official Bank of the Canadian Defence Community, announced the financial relief program, which is tailored to each individual’s circumstances and needs, it could include deferral of payments on mortgages for up to six months as well as deferral of payments on loans and credit cards.

Contact BMO at 1-877-788-1923. Don’t forget to mention that you are part of the Canadian Defence Community Banking program.

Military Spousal Employment Network Virtual Career Fair

Network with national and virtual employers – Easy access from anywhere!

March 25, 2020 from 1:00 pm to 4:00 pm EST

Register for the event in two easy steps.
Join the Network:
https://msen.vfairs.com
Register for the Virtual Career Fair:
https://www.surveymonkey.com/r/Virtual25Mar

Support Our Troops – Get Support

We know it can be hard to ask for help. Services remain available to help CAF members, veterans and their family cope with the challenges arising from military services. Visit Support Our Troops – Get Support.

Have fun with CF Appreciation

We are posting fun activities and distractions on our facebook page, many offered by our industry partners. Things like “Lunchtime Doodles with Mo Willems”, online tax season services, explore museums and zoos form your sofa and much more. Join in the fun!

Stay connected!
In times like these, we can all work together to ensure our community stays strong. Social distancing does not have to mean isolation from our community. We can care and connect with one another in other ways such as through video chats, phone and texting. Social apps like “What’s App” make it easier than ever to reach out.
We’re active on our social media channels.  Join the conversation!

We’re here for you.
If you have any further questions, you can contact our Member Customer Service Centre at 1-855-245-0330 or email at service@cfmws.com. You may experience slower than usual response times due to a high volume of calls. We are committed to providing you with the best service we can as we navigate the current situation.